Terms of Service

The Global Assist provides talent sourcing, matching, placement, and business support coordination services. Depending on the engagement, our services may include:

We work to identify and recommend professionals whose skills and experience align with a client's stated requirements.

Our talent-matching process may include application screening, skills assessments, communication evaluations, interviews, and other relevant verification procedures.

Although we make reasonable efforts to assess candidates, we do not guarantee that every candidate will meet every expectation or that a placement will produce a particular business outcome.

Clients are responsible for reviewing recommended candidates, communicating their requirements, and providing final approval where applicable.

Any advertised matching timelines, including our 48-hour matching target, are subject to the conditions stated in the applicable service agreement. The timeline for matching does not necessarily mean that all onboarding activities or work will be completed within that period.

To enable effective service delivery, clients agree to:

Service fees, payment schedules, deposits, recurring charges, and other applicable costs will be communicated before an engagement begins.

Unless otherwise agreed in writing:

Where an engagement includes a trial, replacement option, or satisfaction guarantee, the specific conditions will be stated in the applicable service agreement or written offer.

Our website may advertise talent replacement support. The scope, eligibility, timing, and limitations of any replacement arrangement will be governed by the written terms provided for the relevant engagement.

A replacement is not automatically a refund, and a replacement does not necessarily cancel outstanding payment obligations unless the applicable agreement expressly provides otherwise.

Nothing in this section limits rights that cannot legally be excluded.

Either party may terminate an engagement in accordance with the notice period and conditions set out in the applicable service agreement.

We may suspend or terminate services where reasonably necessary because of:

We recognize that our work may involve access to business information, internal communications, customer records, and other confidential materials.

We will take reasonable measures to protect confidential information entrusted to us and use it only for authorized business purposes, subject to applicable law and our Privacy Policy.

Clients and professionals must not disclose confidential information to unauthorized parties. Where required, separate non-disclosure agreements, data processing agreements, or confidentiality clauses will apply.

Clients are responsible for granting only the access necessary for assigned work and for removing access when it is no longer required.

Unless otherwise agreed in writing, each party retains ownership of intellectual property it owned or developed independently before an engagement.

Ownership and usage rights for deliverables created specifically for a client will be governed by the applicable service agreement.

Where a transfer of ownership is agreed, it will take effect subject to the payment and other conditions specified in that agreement.

Third-party software, stock assets, templates, and other licensed materials remain subject to their respective licence terms.

We may use general skills, experience, methods, and know-how developed through our work, provided doing so does not disclose confidential information or infringe another party's intellectual property rights.

You agree not to use our website or services to:

Our services may involve third-party applications, including project management platforms, communication tools, CRM systems, AI services, and automation software.

These platforms are governed by their own terms, privacy policies, availability, and security practices.

We are not responsible for outages, changes, or failures attributable to third-party providers, except to the extent liability cannot be excluded under applicable law or where otherwise agreed in writing.

Clients remain responsible for maintaining the subscriptions, licences, and permissions assigned to their accounts unless the service agreement states otherwise.

Where we provide AI implementation or automation services, the scope and limitations of the work will be agreed upon before implementation.

AI-generated outputs and automated workflows may require human review, testing, and ongoing monitoring. We do not guarantee that AI outputs will always be accurate or that an automation will operate without interruption or error.

Clients must approve appropriate data access, system permissions, and material business decisions involving automated processes.

No AI or automated workflow should be relied upon as a substitute for qualified professional judgment where such judgment is required.

We aim to provide dependable professional support, but business outcomes depend on factors beyond our control.

Unless expressly agreed in writing, we do not guarantee specific revenue, lead volumes, sales, follower growth, engagement rates, cost savings, productivity improvements, or other commercial results.

Any examples, testimonials, estimates, or projected outcomes are illustrative unless expressly stated otherwise.

To the maximum extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, or consequential losses arising from an engagement, including loss of anticipated profits or business opportunities.

Our total liability for a claim arising from a particular engagement will be governed by the applicable service agreement and applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from fraud or other matters where such exclusion is prohibited.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using our website or services, you acknowledge that you have been provided access to that policy.

Where consent is required by applicable law, we will seek it as appropriate.

We make reasonable efforts to keep our website accurate and accessible. However, we do not guarantee uninterrupted availability, error-free operation, or that every item of website content will always be current.

We may update, suspend, or discontinue website features when reasonably necessary.

We may revise these Terms from time to time. The updated version will be published on our website with a revised effective date.

Changes will apply prospectively, subject to applicable law and any existing agreement. Where required, we will provide notice or obtain consent.

The governing law and dispute resolution process for a client engagement will be specified in the applicable service agreement.

Where no separate agreement addresses these matters, the parties will first attempt to resolve disputes through good-faith discussions.

Nothing in this section prevents either party from exercising rights available under applicable law.

For questions about these Terms of Service, contact: